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With the market penetration of new energy vehicles (NEVs) surpassing the crucial milestone of 50%, the automotive sector is accelerating toward a new era of intelligence and connectivity. This profound transformation has reshaped consumers' preferences in car purchases, making them increasingly favor models rich in technological content, while also challenging traditional vehicle maintenance and servicing models. However, amidst this wave of intelligent advancements, the frequent occurrence of software issues has emerged as an invisible stumbling block for NEV development.
According to the latest quality survey report by J.D. Power, electric vehicles (EVs) exhibit particularly prominent issues in the electronic control domain. Compared to traditional internal combustion engine vehicles (ICEVs), the incidence of functional, control, and display-related issues is 30% higher. Frequent failures, such as system false alarms and malfunctioning in-car touchscreens, have compelled owners of high-tech EVs and plug-in hybrid vehicles to send their vehicles for repairs three times more often than ICEV owners. This situation poses a significant challenge to the user experience of NEVs.
In response to this challenge, the integration of remote diagnostics in vehicles has become key to solving NEV software issues and enhancing user experience. Although its current adoption rate is below 10%, it holds immense potential and a promising market outlook. QYResearch data indicates that global market sales for remote vehicle diagnostics surpassed $20.2 billion in 2023 and are projected to grow to $39.5 billion by 2030, with a compound annual growth rate of 10.0%. This signifies that remote diagnostic technology will rapidly gain popularity in the coming years and become a standard feature in NEV after-sales services.
Building on numerous in-vehicle applications, the ABUP remote automotive diagnostic system boasts the following advantages:
Configurable workflow sequence scripts: surpassing sraditional diagnostic boundaries
Unlike traditional remote diagnostics that solely read fault codes, our innovation lies in highly configurable workflow sequence scripts, enabling seamless integration of local and remote functions. This facilitates complex logical strategies such as remote key programming, vehicle adaptive learning, and self-repair under customer authorization, significantly broadening the scope of diagnostic services.
Flexible scenario customization: one-stop operational solutions
Leveraging ABUP's extensive operational experience and the insights of backend remote diagnostic experts, we customize interfaces to precisely match diverse business scenario needs. We not only build powerful remote diagnostic platforms for original equipment manufacturers (OEMs) but also provide one-stop operational solutions, ensuring efficient implementation and continuous optimization of the system platform.
Edge intelligence management: autonomous detection and reporting
By introducing an advanced configurable edge computing management mechanism, local script customization allows devices to autonomously complete detection and reporting tasks without relying on the server. This perfectly adapts to specific business scenario needs, enhancing response speed and efficiency.
Efficient platform expansion: lowering development costs
The deployment of the ABUP Remote Diagnostic Master brings unprecedented expansion potential to OEMs. Its robust terminal capabilities simplify the development process for subsequent diagnostic functions and business scenarios, reducing costs while enabling the underlying Master platform to easily transform, supporting diversified diagnostic business models for maximized “one investment, multiple returns.”
In-depth technical support: simplifying integration management
We are committed to providing comprehensive service support to OEMs, including critical technologies and solutions such as the DoIP protocol stack. Our extensive business line effectively reduces the difficulty and complexity of integration management for OEMs.
Furthermore, the seamless integration of remote diagnostics and OTA technology addresses the limitations of OTA in specific scenarios by providing case-by-case solutions for faults that OTA upgrades cannot resolve. Through intelligent maintenance management, this approach significantly reduces vehicle failure rates and enhances user satisfaction.
